iSTATS PTY LTD PRIVACY POLICY
This Privacy Policy applies to the services offered by iStats Pty Ltd (115 037 217) (”iStats”). iStats encourages you to review this Privacy Policy periodically because it may change from time to time without notice.

1. Personal information is important.
At iStats, protecting your privacy and the confidentiality of your “personal information” is very important to us and is fundamental to the way we serve you.

iStats is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, iStats will only collect and use personal information as set out below.

2. Collecting personal information. iStats will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily. We will collect personal information from you by lawful and fair means and not in an unreasonably intrusive way.

When you use our services over the web or via marketing activities, personal information may be requested in order to provide the service to you, send updated information, and advise of other iStats services, features and products, which may be of interest.

The type of personal information we may collect from you generally comprises name, address, age group, gender, contact details (including phone, fax and e-mail) and information collected as a result of you using iStats services. You may also add but are not obliged to add additional details relating to your weight and measurements to assist us to provide a more comprehensive service to you.

No one is obligated to provide personal information. However, failure to do so may result in iStats being unable to provide some or all of the services it offers to you.

iStats policy for collecting personal information from children under the age of 13 is to seek the permission of a parent or guardian for the collection of this information.

The information that iStats collects about you is dependent on how you use the services offered by the iStats website.

If you visit an unsecure area of the iStats website (that is, an area where you are not required to log on) to read, browse or download information, our system will record the date and time of your visit to our site, the pages viewed and any information downloaded. However, our systems will not record any personally identifiable information.

The iStats website offers a number of interactive facilities including tools and forums that allow for personal opinions and discussions to be expressed and also to measure and chart progress.

The use of some of these services and tools require you to register or to log on if already registered. In that case the information is stored on our systems so that you may recover the information when you resume your session. Any information stored in a suspended or saved planner or other similar tool will not be viewed by iStats.

If you decide to complete an online registration, or to participate in interactive forums, the information that you enter into the online form will only be collected by iStats if you submit your online registration. If at any stage you cancel your application or log out prior to submitting your registration, the information you have entered up to that point will be automatically deleted.

If you suspend or save your registration application, for example because you wish to complete it at another time, the information that you have entered will be retained in our systems so that you may recover the information when you resume your application. You may only recover this information within 30 days. After this time, the information is deleted. Online registrations that have been suspended or saved will not be viewed by us and are not processed by us.

3. Use of tracking technologies
iStats uses tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible.

Cookies are pieces of information that a web site transfers to a computer’s hard disk for record keeping purposes. Web Beacon is a technical method that sends information related to the access to websites, when you browse websites, open or preview an HTML-formatted email. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user’s browser.

These tracking technologies allow iStats to monitor the services you wish to use as you move through the site, and to record how many people are using the different parts of the site. It is possible to set the browser to refuse tracking technologies such as cookies or web beacons, however, this may limit the services provided by iStats’ web site.

4. Using and disclosing your personal information
The personal information we collect from you ultimately allows us to provide you with better service.

We may also use or disclose your personal information for purposes related or ancillary to the main purpose for which we collect it and where such use or disclosure would be reasonably expected by you.

Personal Information will be used for the following primary purpose: - Eg:

To record and chart progress using the services offered by iStats.
To monitor the forums
To offer you services related to iStats.
To provide information about products, service and/or special offers.
To obtain opinions or comments about products and/or services.
To record statistical data for marketing analysis.

For the purpose described above, information may be shared with iStats group companies either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider, a non-iStats group company.

iStats and iStats group companies recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of iStats, any iStats group company, or any member of the public, or to lessen a serious threat to a person’s health or safety.

5. Contact by iStats
iStats may contact individuals using the information which was provided by them in order to:

Provide information that may be of interest about upgrades, new iStats services or products, special offers and other matters that may be of interest.
To send newsletters.

iStats does not send advertising information without obtaining prior consent. If an individual receives communications from iStats which they do not wish to receive, they may remove their name from the database by opting out or contacting iStats on the customer enquiry number (0412 280 882). Please allow 14 days for this request to be processed.

6. Individual’s right of access
Individuals have the right to review the information that may be recorded on the iStats database. Information may be reviewed by contacting iStats or telephoning the customer enquiry number (0412 280 882).

7. Changing and deleting the information we have about you
Information contained on the database may be amended by contacting iStats or by telephoning the customer enquiry number (0412 280 882). In the same way, a request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in iStats being unable to provide certain services or to allow use of the services.

8. Storage and security of personal information
iStats will endeavour to take all reasonable steps to keep secure any personal information recorded, and to keep this information accurate and up to date. The information is stored on secure servers if in digital format, or in locked areas if in hardcopy format: these repositories are protected in controlled facilities. In some cases these facilities may be overseas.

iStats employees and data processors are obliged to respect the confidentiality of any personal information held by iStats. However, security of communications over the Internet cannot be guaranteed, and therefore absolute assurance that information will be secure at all times cannot be given. iStats will not be held responsible for events arising from unauthorised access to personal information.

9. iStats and links to other web sites
iStats provides links to web sites outside of the iStats site. These linked sites are not under the control of iStats, and iStats is not responsible for the conduct of companies linked to the iStats web site, nor for the performance or otherwise of any content and/or software contained in such external websites.

10. Problems or queries Queries relating to the Privacy Policy, or any problems or complaints may be directed to the Personal Information Officer or by calling the customer enquiry number (0412 280 882).

Date of Publication – 18 May 2006 - Version 1